Guide

Does Texas home insurance cover water damage?

Updated

Most of what people get wrong about water damage is an insurance question, not a building one. The Texas regulator publishes clear consumer guidance on it, and four points from that guidance cover almost every case.

One: sudden and accidental, not slow and known about

The Texas Department of Insurance states it plainly: "Most homeowner and renters policies cover sudden and accidental water damage. Examples would include a burst pipe, toilet overflow, or broken washer hose. If mold develops on a damaged item, it would be covered. Policies usually won't cover damage from gradual leaks" (tdi.texas.gov).

The same page adds that "most home policies don't cover water damage from gradual leaks or seepage, and that includes damage from mold". A joint that has been weeping behind a cabinet for two years is a maintenance problem in the eyes of most policies. The failure that happened on Tuesday is not. Policy wording differs between insurers, so read your own policy: that document decides your claim, not any website.

Two: flood is a different policy entirely

This is the most valuable and least understood fact in the subject. The National Flood Insurance Program states that "most homeowners and renters insurance does not cover flood damage", and describes its own policies as "an essential layer of protection, because most homeowners, renters and business insurance does not cover flood damage" (floodsmart.gov). A flood, in the program's words, is "an excess of water on land that is normally dry".

  • Limits. NFIP homeowner building coverage runs up to $250,000, and contents coverage up to $100,000 for belongings kept inside the home.
  • What NFIP does not pay. The program lists property outside the insured building such as landscaping, septic systems, decks and patios, fences and swimming pools; temporary housing and additional living expenses during repair; and business interruption. The living expenses exclusion catches people out badly.
  • The waiting period. "Your flood insurance coverage will go into effect 30 days after your date of purchase," with four exceptions listed on the same page, including no wait when buying alongside a mortgage.
  • Texas flooding is not only coastal. The Hill Country and central Texas see flash flooding a long way from the Gulf, and much of the flooded property in a bad Texas year sits outside a mapped high risk zone. Being outside a flood zone means cheaper flood insurance, not no flood risk.

Three: the frozen pipe condition Texans should read twice

Texas water damage is seasonal in a way most states are not, and the state regulator attaches a condition to it: "Home and renters policies might not pay for damages caused by frozen pipes if you didn't take steps to protect your pipes, such as keeping the heater on in your house" (tdi.texas.gov). The same page notes that "flood insurance doesn't pay for damage caused by burst pipes", which is the other half of the confusion.

So a burst pipe is normally a homeowners claim rather than a flood claim, but the answer can change if the house was left cold and unattended. If you leave before a freeze, TDI's advice is to "turn off the water at the shutoff valve and leave your heat on". See our freeze guide.

Four: your insurer is on a clock

Texas law gives insurers deadlines. TDI summarizes them for consumers: "State law gives your company 15 business days to tell you it's received your claim," and "your company has 15 business days after getting what it needs from you to decide if it will pay. The company can extend this deadline by 45 days if they tell you why they need more time. If the company rejects your claim, it must say why in writing" (tdi.texas.gov).

On your side of the clock, TDI advises telling your company as soon as possible, and notes that "you usually must report water damage that was hidden from view within days after you first see it". It also warns that "your insurer may deny your claim if you don't protect your property" after a leak.

What to do, in order

  1. Stop the water if you can do it safely, and make the property safe. Electricity and standing water do not mix.
  2. Photograph and video everything before anything is moved or torn out. TDI advises taking pictures or video before making any repairs and not throwing damaged items away until an adjuster has seen them.
  3. Report it to your insurer, and ask in that first call whether it is being handled as a homeowners claim or looks like a flood claim.
  4. Make temporary repairs to prevent further damage and keep the receipts, but do not start permanent repairs before the insurer has seen the damage.
  5. Read your own policy and declarations page. Look for the water damage wording, any mold limit, and the deductibles that apply.

We are not insurance advisers, adjusters or attorneys, and nothing here is insurance or legal advice. We recommend no insurer, adjuster or attorney. Your policy and declarations page decide your claim, and TDI runs a consumer help line for Texas policyholders.

Questions, answered directly

Does Texas home insurance cover a burst pipe?

Usually yes. The Texas Department of Insurance states that most homeowner and renters policies cover sudden and accidental water damage, with a burst pipe as its first example. The exception worth knowing is frozen pipes: TDI says policies might not pay for freeze damage if you did not take steps to protect your pipes, such as keeping the heat on.

Does home insurance cover flooding in Texas?

No. The National Flood Insurance Program states that most homeowners and renters insurance does not cover flood damage, which is why separate flood policies exist. NFIP homeowner cover runs up to $250,000 for the building and $100,000 for contents, and a new policy normally takes effect 30 days after purchase.

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